Refunds
Classes are not refundable. Should you need to miss a session and give us more than 48 hours notice before your booked class, we will attempt to resell your space and offer you credit towards another class depending on availability. Late changes and cancellations within 48 hours of the booked class are non- refundable and non- transferable.
Siblings
Siblings under 6 months are welcome to attend with an older sibling free of charge. From the age of 6 months we offer a discounted rate for siblings. The sibling discount applies to 2 or more children from the same family when attending with one adult.
One session booking is for 1 adult with 1 child. If you wish to bring extra adults or children you must let us know in advance of your session to make sure we have the capacity.
Photography & Media
Parents are welcome to take photos and videos of their child during our Musical StoryBox sessions, and to share these on social media and with friends and family. However, please be respectful of other people and their children. We reserve the right to intervene should we feel any parent or carer is acting inappropriately.
Occasionally we may wish to record or photograph segments of our classes for use in our advertising and on our social media pages. We would always inform you should this be our intention and give you opportunity to opt out of being included should you choose.
Class Etiquette
Please arrive at your class no earlier than 5 minutes before the session start time to allow us to be ready for your session.
Please eat and drink (other than water) before or after Musical StoryBox sessions. This is to help us maintain a clean environment for the enjoyment of all of our families.
Thank you for your understanding.